Grievances heard from complainants across five police station areas of the Mansarovar Circle; on-the-spot instructions issued for several cases
Clear directives given to officials for the time-bound resolution of pending cases
The State View | Sunil Sharma
Jaipur. Jaipur Police Commissioner Sachin Mittal heard grievances from complainants hailing from five police station areas of the Mansarovar Circle during a public hearing held on Saturday at the Muhana Police Station. During the hearing, relief was provided in several cases through immediate on-the-spot instructions, while directives were issued to the concerned officials for the speedy and rule-compliant resolution of the remaining cases.
*Case-by-case hearing of grievances*
Complainants from the Muhana, Shiprapath, Mansarovar, Patrakar Colony, and Narayan Vihar police station areas presented their grievances before the Police Commissioner. The Commissioner gathered details on each case from the concerned officials, issued necessary directives, and instructed that action on pending matters be taken in accordance with the rules and resolved within a stipulated timeframe.
*Directives for serious action on every complaint*
Police Commissioner Sachin Mittal stated that the objective of holding public hearings at the police station level is to ensure the prompt resolution of complaints from the general public. He instructed officials to ensure that impartial and sensitive action is taken on every complaint and that timely relief is provided to the complainant.
*Hearings covered issues ranging from mutual disputes to property-related matters*
Complaints regarding various issues—including mutual disputes, family matters, land and property disputes, illegal encroachments, theft, and physical assault—were received during the hearing. Officials were instructed to ensure that all cases are resolved within the prescribed timeframe through action taken in accordance with the rules.
Additional Police Commissioner (Crime) Ajay Singh, Deputy Commissioner of Police (South) Rajarshi Raj, and police officers from the concerned stations were present on the occasion. It is noteworthy that Police Commissioner Sachin Mittal is regularly organizing public grievance hearings at various police station and circle levels across the city to ensure the prompt resolution of public complaints. As part of this initiative, hearings have been conducted at multiple locations—including the Jhotwara ACP office, Sanganer Community Centre, and the police stations of Shiprapath, Vidyadhar Nagar, Bhankrota, Bassi, Shivdaspura, Chomu, Amer, Ramganj, Chitrakoot, Malviya Nagar, Jamdoli, Kardhani, and Pratap Nagar—leading to the speedy resolution of complaints for a large number of complainants.
Author: thestateview
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